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Technical Writing

Technical Writing

Website content writing

Every website has a specific target audience and requires a different type and level of content. Content should contain words (key words) that attract and retain users on a website. Content written specifically for a website should concentrate on a specific topic. It should further be easy to read, offering the information in easy to understand clusters or laid out in bullet points.

RACS specializes in providing relevant content for websites.

User manuals writing

A User manual explains how to use a software application in language that a non-technical person can understand. It is written to help people understand a software application or IT system.

Many people read user guides when frustrated and after having lost patience with the software, so it is very important that the user manual is well written so it can address their concerns quickly.

Courseware writing

Courseware is educational material intended as kits for teachers or trainers or as tutorials for students, usually packaged for use with a computer. Courseware is also widely used in information technology industry certification programs.

Courseware can include:

  • Material for instructor-led classes
  • Material for self-directed computer-based training (CBT)
  • Web sites that offer interactive tutorials
  • Material that is coordinated with distance learning, such as live classes conducted over the Internet
  • Videos for use individually or as part of classes

For teachers and trainers, courseware content may include set-up information, a course plan, teaching notes, and exercises.

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