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Current openings

Zambia

Enterprise Technical Support Sr. Analyst (Server & Storage)

RACS000243

2

3 to 6 year

VMware (Expertise), Storages (Expertise), Virtual Connect and B-series SAN Switches (Expertise), Servers & Enclosures (Expertise), Operating Systems (Expertise), HP Software’s (Expertise),WINTEL (Expertise) The Below mentioned Certification will be an

  • Extensive technical knowledge of HP Server hardware subsystems
  • Requires advanced experience in HP rack and blade server technologies and peripherals (i.e. hba's, system boards, network cards, memory, cpu, etc.).
  • Requires advanced experience in HP chassis architecture including OA's, RIB's, fiber switches and network switches (HP Procurve).
  • Requires experience in physical and virtual server builds.
  • Requires basic support and configuration knowledge of VMWare (base knowledge of HyperV a plus).
  • Expert knowledge of industry practices and technical systems and a solid understanding of the potential user of technology solutions in a business environment.
  • Background with RAID systems, Windows and Windows Services configurations Linux and Linux Services configurations, Windows Media Services, Antivirus, E-mail systems, network transports and Backup software/hardware.
  • Expert understanding of maintaining server deployment software, configuration management software and advanced recovery of systems.
  • Requires minor support/troubleshooting knowledge of network and storage infrastructure.
  • Requires advanced understanding of server based data center guidelines. Including patch, cable and power management, monitoring, rack cooling etc).
  • Experience with one or more of the following models is desired: Hardware/ HP Proliant and Blade Servers/ Software/ Operating Systems – Windows Server, Enterprise, and Data Center, Red and Suse Linux Enterprise
  • Assists customers by diagnosing problems and providing resolutions for technical and service issues
  • Remains knowledgeable of HP’s product line, current industry products and technologies.
  • May be involved in revenue generation activities with current HP customers



 

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